Outage in Peloton

Issues with contacting Member Support

Resolved Minor
January 19, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Peloton status page and multiple sources to provide up-to-date information. Check back with us for the latest Peloton uptime status.

Outage Details

Some Members are reporting intermittent issues calling into Peloton support. If you are experiencing an issue, our team is available immediately via chat at support.onepeloton.com
Components affected
Peloton Phone
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/21/2023 12:54PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/20/2023 11:52PM

The issue impacting our phone platform has been resolved. We will continue to monitor the status.

INVESTIGATING almost 2 years ago - at 01/20/2023 10:27PM

Some Members are reporting intermittent issues calling into Peloton support. If you are experiencing an issue, our team is available immediately via phone at 866-693-9575 or chat at support.onepeloton.com

INVESTIGATING almost 2 years ago - at 01/20/2023 11:40AM

Members are continuing to report intermittent issues calling into Peloton support.

If you are experiencing an issue, our team is available immediately via chat at support.onepeloton.com

INVESTIGATING almost 2 years ago - at 01/19/2023 10:48PM

Some Members are reporting intermittent issues calling into Peloton support. If you are experiencing an issue, our team is available immediately via chat at support.onepeloton.com

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