Outage in Pencil Spaces

Several users are reporting "Connecting to server" errors

Resolved Minor

December 10, 2024 - Started about 1 year ago - Lasted 32 minutes
Official incident page

Incident Report

Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating, joining, or editing Spaces. Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/10/2024 07:05PM

This issue has now been resolved - Pencil Spaces should be operating as normal. We apologize again for the inconvenience.

INVESTIGATING about 1 year ago - at 12/10/2024 06:33PM

Several users are reporting "Connecting to server" errors when trying to use Pencil Spaces. Some users have also reported difficulties creating, joining, or editing Spaces.

Our engineers are hard at work trying to identify the issue and resolve it as quickly as possible. We'll keep you posted as our investigation progresses.

Latest Pencil Spaces outages

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