Outage in Pencil
Degraded Performance Due to External Provider Outage
Resolved MinorIncident Report
Some users may experience degraded performance and intermittent errors.
Cause: Multiple external vendors we rely on are currently experiencing outages stemming from an AWS incident.
We’re actively working to minimize impact and will update this page as the situation evolves. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 02:53PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 10/20/2025 09:48AM
Some users may experience degraded performance and intermittent errors.
Cause: Multiple external vendors we rely on are currently experiencing outages stemming from an AWS incident.
We’re actively working to minimize impact and will update this page as the situation evolves. Thank you for your patience.
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