Outage in Pencil

Resource Exhaustion Errors on Google AI Models

Resolved Minor

February 27, 2026 - Started about 2 months ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently experiencing elevated error rates due to resource exhaustion issues affecting Google AI models used in our platform. This is resulting in intermittent request failures and degraded performance for some AI-powered features. Our team is actively working in close coordination with the Google team to investigate and resolve the issue as quickly as possible. This appears to be related to upstream capacity constraints. We will continue to provide updates as we receive more information.

Components affected

Pencil pro.trypencil.com Pencil app.trypencil.com

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/28/2026 04:28AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/27/2026 01:33PM

We are currently experiencing elevated error rates due to resource exhaustion issues affecting Google AI models used in our platform.

This is resulting in intermittent request failures and degraded performance for some AI-powered features.

Our team is actively working in close coordination with the Google team to investigate and resolve the issue as quickly as possible. This appears to be related to upstream capacity constraints.

We will continue to provide updates as we receive more information.

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