Outage in People Data Labs
Elevated response times
Resolved MinorIncident Report
Customers are experiencing higher than normal response times from our API endpoints.
Our teams are prioritizing this issue and will provide regular updates as we work toward a resolution.
Next Update: Within 2 hours
For urgent inquiries, please contact your account team.
Components affected
People Data Labs Person Enrichment API People Data Labs Person Bulk Enrichment API People Data Labs Person Search API People Data Labs Company Enrichment API People Data Labs Company Search API People Data Labs Identify APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/06/2025 11:46PM
This incident has been resolved.
MONITORING
over 1 year ago - at 02/06/2025 09:18PM
We have identified the issue and put mitigation in place. We will continue to monitor before resolving,
Customers should see normal response times from our API endpoints at this time.
Next Update: within 2 hours
INVESTIGATING
over 1 year ago - at 02/06/2025 07:24PM
The team's investigation is continuing, and overall average response time should be improving for most customers.
Some customers may continue to experience higher than normal response times from our API endpoints.
Next Update: within 2 hours
INVESTIGATING
over 1 year ago - at 02/06/2025 06:19PM
Our team is still investigating the ongoing issue, but have made significant improvements to the average response time
Customers may continue to experience higher than normal response times from our API endpoints.
Next Update: within 1 hour
INVESTIGATING
over 1 year ago - at 02/06/2025 04:19PM
Customers are experiencing higher than normal response times from our API endpoints.
Our teams are prioritizing this issue and will provide regular updates as we work toward a resolution.
Next Update: Within 2 hours
For urgent inquiries, please contact your account team.
Latest People Data Labs outages
Person Search Errors - 21 days ago
Login Flow Issues - 4 months ago
PDL API Endpoints Elevated Error Rate - 8 months ago
PDL API Endpoints Elevated Error Rate - 9 months ago
Partial Outage: API Dashboard Usage Page - 11 months ago
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