Outage in PerimeterX

Networking Issues

Resolved Major
February 09, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing network issues in several regions, which are being investigated.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/09/2024 05:44AM

The issues have been resolved, and the system is now fully operational

MONITORING 11 months ago - at 02/09/2024 04:55AM

We have implemented a fix to restore the system and are currently monitoring its performance. The system should be fully operational within a few minutes.

IDENTIFIED 11 months ago - at 02/09/2024 04:44AM

We have identified and traced the network issue to our Cloud Vendor's load balancer. We are actively working towards recovering the system. In the meantime, customers should expect an elevated number of 5xx errors, which will cause the detection engine to operate in a fail-open mode

INVESTIGATING 11 months ago - at 02/09/2024 04:25AM

We are experiencing network issues in several regions, which are being investigated.

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