Outage in Perplexity
An issue affecting the stability of the website has been detected
Resolved Minor
October 20, 2025 - Started 7 days ago
- Lasted about 5 hours
Incident Report
We are still investigating this incident
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
7 days ago - at 10/20/2025 04:29PM
We are still investigating this incident
INVESTIGATING
7 days ago - at 10/20/2025 03:53PM
We are investigating elevated error rates on the Perplexity website.
IDENTIFIED
7 days ago - at 10/20/2025 04:53PM
This has been determined to be related to the earlier AWS service degradation. u003chttps://health.aws.amazon.com/health/statusu003e We are continuing to work on a fix for this incident.
MONITORING
7 days ago - at 10/20/2025 05:34PM
Error rates have returned to normal. We will continue to monitor
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