Outage in Personio

Partial service disruption / Eingeschränkte Erreichbarkeit unseres Systems

Resolved Minor

January 10, 2023 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have a partial outage of the Public API. The attributes subcompany, office, department, and team are not being present in the API response even after being whitelisted. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences. _____________ Wir haben einen teilweisen Ausfall der öffentlichen API. Die Attribute "Subcompany", "Office", "Department" und "Team" werden in der API-Antwort nicht angezeigt, selbst wenn diese gewhitelisted wurden. Bitte beachten Sie, dass das übrige System stabil ist und weiterhin genutzt werden kann. Unsere Entwickler*innen arbeiten bereits an einer Lösung. Wir werden Sie auf dieser Seite fortlaufend über den neuesten Stand informieren und entschuldigen uns für die entstandenen Umstände.

Components affected

Personio System Verfügbarkeit (System availability) Personio Integrationen (Integrations)

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 01/10/2023 04:23PM

This incident has been resolved.

MONITORING over 3 years ago - at 01/10/2023 04:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 01/10/2023 02:57PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 01/10/2023 02:56PM

We have a partial outage of the Public API. The attributes subcompany, office, department, and team are not being present in the API response even after being whitelisted.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
_____________

Wir haben einen teilweisen Ausfall der öffentlichen API. Die Attribute "Subcompany", "Office", "Department" und "Team" werden in der API-Antwort nicht angezeigt, selbst wenn diese gewhitelisted wurden.

Bitte beachten Sie, dass das übrige System stabil ist und weiterhin genutzt werden kann. Unsere Entwickler*innen arbeiten bereits an einer Lösung.

Wir werden Sie auf dieser Seite fortlaufend über den neuesten Stand informieren und entschuldigen uns für die entstandenen Umstände.

Latest Personio outages

Partial service disruption - PAPI endpoints are potentially degraded - 2 days ago

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Errors across absences - public API possibly affected, too - 14 days ago

Overtime payouts are not displayed in the Preliminary Payroll - 14 days ago

Partial service disruption - 14 days ago

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