Outage in Personio

Partial service disruption

Resolved Minor
July 30, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing some issues with multiple modules. The following features are affected: - Email delivery (delayed) - Stale information can be displayed in various areas of the product - Payroll integrations - Webhooks (delayed) Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
Components affected
Personio System Verfügbarkeit (System availability) Personio E-Mail Service Verfügbarkeit (Recruiting email service) Personio Integrationen (Integrations)
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/30/2025 05:38PM

This incident has been resolved.

MONITORING 3 months ago - at 07/30/2025 05:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 07/30/2025 04:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 07/30/2025 02:57PM

We are currently experiencing some issues with multiple modules. The following features are affected:
- Email delivery (delayed)
- Stale information can be displayed in various areas of the product
- Payroll integrations
- Webhooks (delayed)

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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