Outage in Personio

Partial service disruption due to email provider outage

Resolved Minor
September 04, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with our email service due to an outage at our email provider. Users might not be able to receive system emails, including notifications, login-related emails, and others. Please be aware that the remaining system is stable and running according to expectations. We are currently waiting for our service provider to fix the issue. We will keep you posted with the latest information on this page and apologize for the inconveniences.
Components affected
Personio E-Mail Service Verfügbarkeit (Recruiting email service)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/04/2025 11:48AM

Our email provider has implemented a fix and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

IDENTIFIED 3 days ago - at 09/04/2025 09:46AM

We are currently experiencing issues with our email service due to an outage at our email provider.

Users might not be able to receive system emails, including notifications, login-related emails, and others.

Please be aware that the remaining system is stable and running according to expectations. We are currently waiting for our service provider to fix the issue.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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