Outage in Personio

Partial service disruption

Resolved Major

September 30, 2025 - Started 7 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently experiencing some issues with our email delivery. System emails might not be delivered in time to employees. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

Components affected

Personio System Verfügbarkeit (System availability) Personio E-Mail Service Verfügbarkeit (Recruiting email service)

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/01/2025 06:58AM

Our email service provider has fixed the issue. Email delivery should work as expected again.

IDENTIFIED 7 months ago - at 09/30/2025 11:28AM

Our email service provider is currently affected by major technical issues causing our email services to be unavailable.
We will update you as soon as the situation improves and apologize for the inconvenience.

INVESTIGATING 7 months ago - at 09/30/2025 09:06AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/30/2025 09:02AM

We are currently experiencing some issues with our email delivery. System emails might not be delivered in time to employees.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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