Outage in Personio
Customers unable to access accounts
Resolved MajorIncident Report
Summary AI Generated
Personio experienced a global outage that prevented customers from logging in or accessing their accounts for 19 minutes. The engineering team identified the root cause and implemented a fix, with account access recovering shortly after. All services returned to normal operation and the incident was fully resolved.
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts.
Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
Components affected
Personio System Verfügbarkeit (System availability)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 04/30/2026 07:59AM
The outage affecting account access has been fully resolved. All services are operating normally.
Thank you for your patience while we worked through this.
MONITORING
about 24 hours ago - at 04/30/2026 07:49AM
A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
IDENTIFIED
about 24 hours ago - at 04/30/2026 07:47AM
We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
INVESTIGATING
about 24 hours ago - at 04/30/2026 07:43AM
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts.
Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
source IsDown
Users report possible problems with Personio
Reports started 2 minutes before official outage was reported
Latest Personio outages
Partial service disruption - 10 days ago
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