Outage in PetDesk
PetDesk Dashboard
Resolved MajorIncident Report
Summary AI Generated
PetDesk experienced a major incident affecting their Communications Dashboard and Provider Dashboard web application for 1.7 hours. The team identified the issue, implemented a failover solution, and restored all services. All systems returned to normal performance with some temporary lingering latency during recovery.
We are currently investigating an issue impacting the Communications Dashboard.
Components affected
PetDesk Provider Dashboard web applicationLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/10/2026 03:01PM
The incident has been resolved and all systems are back to normal performance.
MONITORING
about 1 month ago - at 06/10/2026 02:30PM
We're continuing to see degraded performance in our monitoring. Our team is working to restore services to full performance.
MONITORING
about 1 month ago - at 06/10/2026 01:43PM
The fix has been implemented and all services have been restored. We will continue to monitor performance.
INVESTIGATING
about 1 month ago - at 06/10/2026 01:42PM
We have failed over and have been seeing recovery for the last 10 minutes or so. Expect some lingering latency as everything settles. We continue to monitor.
IDENTIFIED
about 1 month ago - at 06/10/2026 01:34PM
The issue has been identified and a fix is in progress.
INVESTIGATING
about 1 month ago - at 06/10/2026 01:28PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 06/10/2026 01:20PM
We are currently investigating an issue impacting the Communications Dashboard.
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