Outage in PEXA
Service Issue - Payment File Response
Resolved MajorIncident Report
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/10/2026 08:19AM
The payment file response issue impacting CBA transactions has been resolved.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
MONITORING
19 days ago - at 04/10/2026 07:33AM
We can confirm the payment file response issue impacting CBA and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
INVESTIGATING
19 days ago - at 04/10/2026 06:39AM
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We are actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
INVESTIGATING
19 days ago - at 04/10/2026 05:41AM
We’re aware of a payment file response issue currently impacting CBA and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with CBA to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Latest PEXA outages
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