Outage in Philips HSDP
unable to launch Philips Remote Services (PRS) Portal Applications, create new shadow accounts, or fetch shadow account details
Resolved MinorIncident Report
ISSUE: PRS Application Launch and Shadow account view/creation was not working
CAUSE: Certificate used for secure LDAP communication was expired.
FIX: Renewed LDAP certificates on AD servers
Need to monitor Philips HSDP outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 12/23/2021 05:31PM
ISSUE: PRS Application Launch and Shadow account view/creation was not working
CAUSE: Certificate used for secure LDAP communication was expired.
FIX: Renewed LDAP certificates on AD servers
Latest Philips HSDP outages
HSDP ConnectIOT Concentrator Service is Returning Intermittent Failures in EU-West Prod - about 2 months ago
Announcement: AWS Issues in EU-WEST-1 Region on 2026-JAN-28 - 2 months ago
HSDP-Inference client-test down - over 1 year ago
Most applications can't be launched via PRS portal - over 1 year ago
Axeda nodes were having issues after the VM's restart - over 3 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
