Outage in Phocas Software

Unplanned service outage

Resolved Minor
May 02, 2023 - Started over 1 year ago - Lasted about 1 hour

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Outage Details

We implemented a fix and are currently monitoring the result.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 05/02/2023 09:02PM

We implemented a fix and are currently monitoring the result.

IDENTIFIED over 1 year ago - at 05/02/2023 08:14PM

We have been able to identify the issue, and the team is now working on a resolution.

Until we fully resolve the issue, please use another browser instead of Chrome.

We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact support.

INVESTIGATING over 1 year ago - at 05/02/2023 08:09PM

We are currently experiencing an issue that is impacting some customers.

Phocas may not be accessible and customers may be experiencing errors.

Data may not able to be loaded at this time.

We are currently investigating the cause and will provide an update as soon as possible

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