Outage in Phone.com

My.Phone.com Audio Issue

Resolved Minor
November 22, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround. https://www.phone.com/mobile-apps/
Components affected
Phone.com My.
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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/22/2022 10:44PM

This incident has been resolved. We appreciate your patience.

INVESTIGATING almost 3 years ago - at 11/22/2022 04:06PM

We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com.

We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available.

While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround.

https://www.phone.com/mobile-apps/

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