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Outage in PhotoRoom

Errors on our background removal feature

Resolved Major
June 10, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're experiencing a high error rate and high latency on our background removal service. We're investigating the issue and working on a solution.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/10/2025 04:26PM

The incident has been resolved.

MONITORING 10 months ago - at 06/10/2025 02:38PM

A fix has been implemented, we are monitoring the issue closely and will post updates here.

IDENTIFIED 10 months ago - at 06/10/2025 01:49PM

We're experiencing a high error rate and high latency on our background removal service. We're investigating the issue and working on a solution.

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