Outage in Phrase

Degraded Performance of Phrase TMS (EU) Term Base Component

Resolved Minor
December 10, 2025 - Started 13 days ago - Lasted 5 days
Official incident page

Incident Report

Some users might still be experiencing issues with term bases in Phrase TMS.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/15/2025 10:06AM

Performance has stabilized following the deployment of the fix, and the incident has been resolved.

MONITORING 11 days ago - at 12/12/2025 02:18PM

The fix has been deployed, and system metrics will continue to be observed.

IDENTIFIED 11 days ago - at 12/12/2025 08:38AM

The fix is still in progress.

IDENTIFIED 11 days ago - at 12/11/2025 04:28PM

Testing and preparation of the mitigation fix for release are still underway.

IDENTIFIED 12 days ago - at 12/11/2025 09:50AM

A fix is still under active development by our engineering team.

IDENTIFIED 12 days ago - at 12/10/2025 04:21PM

The root cause of the issue has been identified, and work on a fix is currently underway.

INVESTIGATING 13 days ago - at 12/10/2025 11:42AM

Some users might still be experiencing issues with term bases in Phrase TMS.

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