Outage in Phrase
Degraded performance of TMS Project Management Component (EU and US DC)
Resolved MajorIncident Report
Summary AI Generated
Phrase TMS experienced a major outage lasting approximately 3.8 hours in which users were unable to open existing jobs or create new ones within their TMS projects, affecting both EU and US data centers. The issue was identified and a fix was implemented, followed by a monitoring period. The incident was fully resolved by 18:53 CET on August 31, 2026.
Users are currently unable to open existing jobs and to create new ones within their Phrase TMS projects. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/31/2026 04:53PM
The issue has been resolved.
MONITORING
11 days ago - at 08/31/2026 04:02PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 08/31/2026 01:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 08/31/2026 01:22PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 08/31/2026 01:11PM
Users are currently unable to open existing jobs and to create new ones within their Phrase TMS projects. We are investigating the issue.
Latest Phrase outages
Degraded Performance of Phrase Strings & Phrase TMS (EU) starting on September 10, 2026 06:52 CEST - 1 day ago
Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST - 10 days ago
Disruption of Gengo Translation Orders - API Timeouts Affecting Order Submission (Strings EU and US DC) - 11 days ago
Degraded Performance of Branching in Phrase Strings (EU) on August 7, 2026 - about 1 month ago
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