Outage in Phreesia
Microsoft Incident Impacting 2FA Email Delivery Issue
Resolved MinorIncident Report
We are currently monitoring an issue with Microsoft that is preventing some Phreesia users from receiving 2-Factor Authentication (2FA) emails sent to Outlook-based email addresses.
Our team is actively investigating the impact and monitoring Microsoft’s progress toward resolution. At this time, users who have SMS-based 2FA already enabled may be able to authenticate successfully using text messages as an alternative.
We will continue to provide updates as more information becomes available. Please follow https://status.cloud.microsoft/ for additional updates as well.
Components affected
Phreesia Dashboard Phreesia Dashboard Phreesia Dashboard Phreesia Dashboard Phreesia Dashboard Phreesia DashboardNeed to monitor Phreesia outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 01/23/2026 02:02PM
Microsoft has resolved their issue which impacted emails sent to Outlook-based email addresses. We can confirm that users logging in to the Phreesia Dashboard are able to receive their 2-Factor Authentication emails without issues.
INVESTIGATING
23 days ago - at 01/22/2026 09:14PM
We are currently monitoring an issue with Microsoft that is preventing some Phreesia users from receiving 2-Factor Authentication (2FA) emails sent to Outlook-based email addresses.
Our team is actively investigating the impact and monitoring Microsoft’s progress toward resolution. At this time, users who have SMS-based 2FA already enabled may be able to authenticate successfully using text messages as an alternative.
We will continue to provide updates as more information becomes available. Please follow https://status.cloud.microsoft/ for additional updates as well.
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