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Outage in Pin Payments

Partial outage - card creation

Resolved Major
August 13, 2024 - Started over 1 year ago - Lasted 37 minutes
Official incident page

Incident Report

We are currently investigating reports of some customers having CORS issues on card creation due to a recent security upgrade. We're reverting the change.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/13/2024 08:58AM

Charge flow appears to have reverted to normal.

MONITORING over 1 year ago - at 08/13/2024 08:42AM

The change has been reverted and we've confirmed the service is working. Customer browsers will need to reload to get the latest javascript. We're currently monitoring the situation.

IDENTIFIED over 1 year ago - at 08/13/2024 08:21AM

We are currently investigating reports of some customers having CORS issues on card creation due to a recent security upgrade. We're reverting the change.

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