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Outage in Pin Payments

Charge Processing Failures

Resolved Minor
May 07, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

For a period of approximately 8 minutes during a routine software update, the API was experiencing a partial outage and some charge requests were failing with a 500 error message. The system was recovered and charges are now processing normally.

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RESOLVED about 2 years ago - at 05/07/2024 10:19AM

For a period of approximately 8 minutes during a routine software update, the API was experiencing a partial outage and some charge requests were failing with a 500 error message. The system was recovered and charges are now processing normally.

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