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Outage in Pin Payments

Charge Processing Failures

Resolved Major
July 29, 2022 - Started over 3 years ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently seeing an unusually high number of charge failures from one of our upstream providers. We are working with the provider to identify the issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 07/30/2022 12:46AM

This incident has been resolved.

MONITORING over 3 years ago - at 07/30/2022 12:35AM

The upstream provider has resolved the issue and transactions are processing successfully. We will continue to monitor the situation.

INVESTIGATING over 3 years ago - at 07/30/2022 12:18AM

We are currently seeing an unusually high number of charge failures from one of our upstream providers. We are working with the provider to identify the issue.

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