Outage in Pineapple Network
505 St Kilda Road,3004
Resolved MinorIncident Report
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/25/2026 10:21PM
This incident has been resolved
IDENTIFIED
5 days ago - at 05/25/2026 11:56AM
All the devices recovered and stable for more than 1 hour. We are monitoring the status for few ours.
IDENTIFIED
5 days ago - at 05/25/2026 07:15AM
Building Manager has confirmed that the interruption to the service is due to the ongoing power outage at the area/street.
INVESTIGATING
5 days ago - at 05/25/2026 07:13AM
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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