Outage in Pinecone

Scheduled Maintenance Notification - Brief service disturbance expected for upgrades

Resolved Minor
November 07, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

An upcoming scheduled maintenance is scheduled November 7th from 2pm EST to 6pm EST as part of our commitment to continuous improvement, reliability and security. This planned maintenance may cause a minor service disturbance. During this period, you may experience brief interruptions to requests to Pinecone for approximately 1 minute in each cloud region. We understand the importance of uninterrupted service and assure you that our team will work diligently to minimize any inconvenience and that such disturbance, even short is exceptional.
Components affected
Pinecone us-east4-gcp Pinecone us-west4-gcp Pinecone us-west1-gcp-free Pinecone us-west4-gcp-free Pinecone Console Pinecone us-east-1-aws Pinecone us-west1-gcp Pinecone eu-west1-gcp Pinecone asia-southeast1-gcp Pinecone northamerica-northeast1-gcp Pinecone us-east1-gcp Pinecone asia-northeast1-gcp Pinecone eu-west4-gcp Pinecone us-central1-gcp Pinecone asia-southeast1-gcp-free

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/07/2023 10:34PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/07/2023 07:46PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/07/2023 07:22PM

An upcoming scheduled maintenance is scheduled November 7th from 2pm EST to 6pm EST as part of our commitment to continuous improvement, reliability and security. This planned maintenance may cause a minor service disturbance.

During this period, you may experience brief interruptions to requests to Pinecone for approximately 1 minute in each cloud region. We understand the importance of uninterrupted service and assure you that our team will work diligently to minimize any inconvenience and that such disturbance, even short is exceptional.

Latest Pinecone outages

[Serverless][AWS][us-east-1] 5xx errors on some read and write operations - about 1 month ago
[Serverless][AWS][us-west-2] 5xx errors on some read operations - about 1 month ago
[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes - about 1 month ago
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes - about 2 months ago
Console stuck loading after login for some users - about 2 months ago

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