Outage in Pinecone

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Resolved Major
July 15, 2025 - Started 1 day ago - Lasted about 19 hours
Official incident page

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Outage Details

The issue has been identified.
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 07/16/2025 02:20PM

This incident has been resolved.

MONITORING 1 day ago - at 07/15/2025 10:24PM

There was a 2 minute period of unavailability on the read path in AWS us-east-1 environments. We have since resolved this issue and are monitoring.

IDENTIFIED 1 day ago - at 07/15/2025 10:24PM

The issue has been identified.

Latest Pinecone outages

[Serverless][AWS][eu-west-1] 5xx errors on read operations for some indexes - 23 days ago
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes - 24 days ago
[Serverless][Azure][eastus2] 5xx errors on some read path operations - 29 days ago
Google Cloud outage impacting all GCP clusters, Inference, Assistant, and control plane operations; console elements failing to load - about 1 month ago
[Serverless][AWS][eu-west-1] Increase latencies and error rates on read endpoints - about 1 month ago

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