Outage in Pinecone

[Serverless][AWS][us-east-1] Unavailability for some read and write path operations

Resolved Major
July 31, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption, due to what appears to be networking issues in our US east region. Our database team is working to identify the root cause and implement a solution. Users in the US east region may be affected. We will send an additional update in 30 minutes.
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 07/31/2025 11:26AM

The error condition has been resolved, and we are still working on the root cause. We are currently monitoring the situation and will have further updates available in 2 hours.

INVESTIGATING 1 day ago - at 07/31/2025 10:35AM

We are currently experiencing a service disruption, due to what appears to be networking issues in our US east region.

Our database team is working to identify the root cause and implement a solution. Users in the US east region may be affected.

We will send an additional update in 30 minutes.

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