Outage in Pinecone

[Serverless][AWS][us-east-1][eu-west-1] Unavailability for some read and write path operations

Major
July 31, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently experiencing a service disruption due to what appears to be networking issues in our AWS us-east-1 and eu-west-1 regions. Our database team is working to identify the root cause and implement a solution.
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 07/31/2025 02:50PM

The error condition has been resolved. We are still working to identify the root cause. We are currently monitoring the situation and will have further updates available soon.

INVESTIGATING 1 day ago - at 07/31/2025 02:48PM

We are currently experiencing a service disruption due to what appears to be networking issues in our AWS us-east-1 and eu-west-1 regions. Our database team is working to identify the root cause and implement a solution.

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