Outage in Pinecone

Console stuck loading after login for some users

Resolved Minor
August 29, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue where some users are unable to access the console after logging in. Affected users may see the console stuck in a loading state. The issue is related to elevated errors from our authentication provider.
Components affected
Pinecone Console
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 08/29/2025 10:42PM

This incident has been resolved.

MONITORING 27 days ago - at 08/29/2025 09:13PM

The loading issue has recovered, and we are continuing to monitor.

INVESTIGATING 27 days ago - at 08/29/2025 08:28PM

We are investigating an issue where some users are unable to access the console after logging in. Affected users may see the console stuck in a loading state. The issue is related to elevated errors from our authentication provider.

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