Outage in Pipe17
Order routing delayed
Resolved Minor
July 10, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
Delayed processing and routing of Orders. We are actively investigating and will update once we have identified the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/11/2023 12:48AM
Our teams have continued monitoring the efficacy of the fixes and have found they have resolved the majority of reported issues. A permanent change to our logic is being implemented to address the core issue.
MONITORING
over 2 years ago - at 07/10/2023 10:01PM
Our teams have implemented a series of fixes which shoulder resolve the existing backlog of unrouted Orders.
IDENTIFIED
over 2 years ago - at 07/10/2023 09:01PM
Our teams have identified the root cause and are actively working towards a fix/resolution.
INVESTIGATING
over 2 years ago - at 07/10/2023 08:14PM
Delayed processing and routing of Orders. We are actively investigating and will update once we have identified the root cause.
Latest Pipe17 outages
Order Routing Partial Outage impacting some customers - 9 months ago
Processing delays with NetSuite Connector since 2:40 AM PT (9:40am UTC) - about 1 year ago
Delayed order processing - over 1 year ago
Pipe17 Portal login failure for select users - over 1 year ago
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