Outage in Pipe17
Degradation of service response time due to Database slowness
Resolved Minor
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Outage Details
Database response time has slowed down causing degradation in processing time, and observed slowness in the portal with occassional timeouts. Investigation is underway, working closely with our database service provider.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/03/2025 05:08PM
Service is fully restored.
MONITORING
2 days ago - at 07/03/2025 04:46PM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 07/03/2025 04:19PM
Our database connectivity is restored now and we are recovering now.
MONITORING
2 days ago - at 07/03/2025 04:18PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 07/03/2025 02:10PM
Database response time has slowed down causing degradation in processing time, and observed slowness in the portal with occassional timeouts. Investigation is underway, working closely with our database service provider.
Latest Pipe17 outages
Order Routing Partial Outage impacting some customers - 5 months ago
Delayed order processing - about 1 year ago
Pipe17 Portal login failure for select users - over 1 year ago
Pipe17 Portal (UI) Outage - over 1 year ago
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