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Outage in Pipe17

Partial outage in inventory ledger cluster

Resolved Minor
May 06, 2026 - Started 7 days ago - Lasted about 6 hours
Official incident page

Incident Report

Partial outage observed in database cluster hosting inventory ledger due to a forced maintenance by database service provider causing one node to be shutdown. Node restarted but cluster still recovering from the outage causing slowness in processing inventory ledger data for small subset of our customers. Root cause under investigation.
Components affected
Pipe17 API (v3)

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/06/2026 11:07PM

All checkpoints validated. No pending transactions to be reprocessed now. If you observe any issues, please file a support ticket.

MONITORING 7 days ago - at 05/06/2026 10:46PM

All data integrity checked. Service fully operational, no delay. Vast majority of delayed transactions are processed. We are actively monitoring the service to identify any pending delayed transactions to be processed.

IDENTIFIED 7 days ago - at 05/06/2026 09:53PM

Database cluster is fully operational. All current inventory ledger transactions are processed normally without any delay. We are actively working on processing any delayed transactions due to slow down.

INVESTIGATING 7 days ago - at 05/06/2026 09:03PM

Partial outage observed in database cluster hosting inventory ledger due to a forced maintenance by database service provider causing one node to be shutdown. Node restarted but cluster still recovering from the outage causing slowness in processing inventory ledger data for small subset of our customers. Root cause under investigation.

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