Outage in Pipe17

Issues with updating tracking information to Shopify

Resolved Minor
June 26, 2023 - Started over 2 years ago
Official incident page

Incident Report

We are currently observing an issue in pushing tracking information to Shopify for some customers. We are investigating the issue and working towards a quick resolution.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/26/2023 11:34PM

Our engineering team has identified the root cause, and has issued a fix which is now in production. Fulfillment information should be pushed to Shopify.

INVESTIGATING over 2 years ago - at 06/26/2023 10:41PM

We are currently observing an issue in pushing tracking information to Shopify for some customers. We are investigating the issue and working towards a quick resolution.

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