Outage in Pipe17
Issues with updating tracking information to Shopify
Resolved Minor
June 26, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
We are currently observing an issue in pushing tracking information to Shopify for some customers. We are investigating the issue and working towards a quick resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/26/2023 11:34PM
Our engineering team has identified the root cause, and has issued a fix which is now in production. Fulfillment information should be pushed to Shopify.
INVESTIGATING
almost 3 years ago - at 06/26/2023 10:41PM
We are currently observing an issue in pushing tracking information to Shopify for some customers. We are investigating the issue and working towards a quick resolution.
Latest Pipe17 outages
Degradation of service response time due to Database slowness - 10 months ago
Order Routing Partial Outage impacting some customers - about 1 year ago
Processing delays with NetSuite Connector since 2:40 AM PT (9:40am UTC) - over 1 year ago
Delayed order processing - about 2 years ago
Pipe17 Portal login failure for select users - about 2 years ago
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