Pitch Outage History

Pitch experienced degraded performance when users edited presentations containing many slides. The performance issue affected the application's editing functionality. A hotfix was developed and deployed to resolve the problem after 1 hour.

The Pitch application experienced degraded performance due to failing requests over a 59-minute period. The incident was classified as minor and the team investigated the issue. The service has since been restored to normal operation.

The Pitch service experienced an issue where videos and images within collections were missing. The problem was identified and investigated by the team. The incident lasted 2.3 hours and was classified as a minor service disruption.

Pitch's AI image generation functionality experienced a partial outage for 1.9 hours due to an upstream provider issue. Users were temporarily unable to generate AI images, while other AI features remained operational. The service has been restored and was continuously monitored during the incident.

Pitch experienced degraded application performance due to an elevated rate of errors on network requests to the backend. The incident was classified as minor and lasted 23 minutes. The service has been restored to normal operation.