Pitch Outage History

The Pitch service experienced an issue where videos and images within collections were missing. The problem was identified and investigated by the team. The incident lasted 2.3 hours and was classified as a minor service disruption.

Pitch's AI image generation functionality experienced a partial outage for 1.9 hours due to an upstream provider issue. Users were temporarily unable to generate AI images, while other AI features remained operational. The service has been restored and was continuously monitored during the incident.

Pitch experienced degraded application performance due to an elevated rate of errors on network requests to the backend. The incident was classified as minor and lasted 23 minutes. The service has been restored to normal operation.