Outage in Pitney Bowes

Login service Outage for multiple services and applications

Resolved Major

January 10, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an Outage which prevents users to be able to access the application. Our technical teams are investigating the issue and will keep updates posted.

Components affected

Pitney Bowes PitneyAnalytics Canada Pitney Bowes ParcelPoint Canada Pitney Bowes PitneyShip & PitneyShip Pro USA Pitney Bowes PitneyShip & PitneyShip Pro UK Pitney Bowes Smart Access Management (SAM) Pitney Bowes PitneyTrack USA Pitney Bowes ParcelPoint USA Pitney Bowes PitneyAnalytics USA Pitney Bowes PitneyShip & PitneyShip Pro Canada Pitney Bowes PitneyTrack Canada Pitney Bowes PitneyShip Enterprise Pitney Bowes PitneyShip & PitneyShip Pro Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/10/2024 07:34PM

This incident has been resolved

IDENTIFIED about 2 years ago - at 01/10/2024 07:26PM

The issue has been identified and a fix is being implemented shortly

INVESTIGATING about 2 years ago - at 01/10/2024 06:52PM

We are continuing to investigate the issue.

INVESTIGATING about 2 years ago - at 01/10/2024 06:21PM

We are experiencing an Outage which prevents users to be able to access the application. Our technical teams are investigating the issue and will keep updates posted.

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