Outage in Pitney Bowes

Merchant Portal - Incident - Initial Notification

Resolved Major
April 16, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing technical issues with our PB Expedited Merchant Portal on the Production environment that may prevent you from using all features of the Expedited Delivery Services. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/16/2025 10:10AM

We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Merchant Portal. We continue to closely monitor the situation.

INVESTIGATING about 1 month ago - at 04/16/2025 09:09AM

We are currently experiencing technical issues with our PB Expedited Merchant Portal on the Production environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.

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