Outage in Pitney Bowes

Expedited Delivery Services - Incident - Initial Notification

Resolved Minor

November 18, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/18/2025 02:57PM

We experienced a technical issue earlier today. Some clients were not able to add funds to their accounts due to the Cloudflare outage. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

INVESTIGATING 5 months ago - at 11/18/2025 02:02PM

We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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