Outage in Pitney Bowes
Purolator Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved MajorIncident Report
Summary AI Generated
Purolator carrier experienced failures that disrupted the v2/shipments/multipiece/rate API service for approximately 1 hour. The issue originated on Purolator's side rather than with Pitney Bowes systems. Purolator resolved the underlying problem and all services returned to normal functionality.
Failures are being observed for Purolator carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/07/2026 01:34PM
Purolator have resolved the issue and all services are functional now.
INVESTIGATING
2 days ago - at 04/07/2026 12:36PM
Failures are being observed for Purolator carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.
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