Outage in Pitney Bowes
UPS Service Disruption Observed for CreateShipment.
Resolved MajorIncident Report
Summary AI Generated
UPS experienced service disruptions that caused failures in Pitney Bowes' CreateShipment functionality for UPS carrier services. The issue originated on UPS's side rather than with Pitney Bowes systems, affecting users' ability to create shipments through the UPS carrier. UPS resolved the underlying problem after 37 minutes, restoring full functionality to all services.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Components affected
Pitney Bowes UPSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/13/2026 11:43AM
UPS have resolved the issue and all services are functional now.
INVESTIGATING
4 days ago - at 04/13/2026 11:08AM
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Latest Pitney Bowes outages
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