Outage in Pitney Bowes
Royal Mail Service Disruption Observed for RateShipment.
Resolved MajorIncident Report
Summary AI Generated
Royal Mail experienced a service disruption lasting approximately one hour that caused failures affecting RateShipment functionality within Pitney Bowes. The issue originated on Royal Mail's side, with Pitney Bowes systems remaining fully operational throughout. Royal Mail resolved the issue, restoring all services to normal functionality.
Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
Components affected
Pitney Bowes Royal MailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 10/06/2026 05:16PM
Royal Mail have resolved the issue and all services are functional now.
INVESTIGATING
about 18 hours ago - at 10/06/2026 04:26PM
Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
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