Outage in Pitney Bowes
FedEx Service Disruption Observed for RateShipment.
Resolved MajorIncident Report
Summary AI Generated
A FedEx-side error caused disruptions to the Rate Shipment function across SendPro Enterprise, PitneyShip, PitneyShip Pro, and PitneyShip Enterprise, with no issues on Pitney Bowes' own systems. Pitney Bowes coordinated directly with FedEx to address the carrier-originated problem. The incident lasted approximately 49 minutes before full service was restored.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
Components affected
Pitney Bowes SendPro Enterprise Pitney Bowes PitneyShip & PitneyShip Pro USA Pitney Bowes PitneyShip EnterpriseTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/22/2026 08:14PM
The issue has been resolved and all services are back to normal.
INVESTIGATING
6 days ago - at 09/22/2026 07:28PM
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
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