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Outage in Pitney Bowes

Expedited Delivery Services - Incident - Initial Notification

Resolved Minor
September 21, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Pitney Bowes experienced intermittent technical issues with USPS APIs in their production environment, disrupting some features of the Expedited Delivery Services. The incident lasted approximately 1.3 hours while the Emergency Response Team investigated alongside USPS. The issue was resolved and is being monitored.

We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/21/2026 04:06PM

This incident has been resolved. We will continue to closely monitor this.

INVESTIGATING 7 days ago - at 09/21/2026 02:47PM

We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services.

Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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