Outage in Pitney Bowes
USPS Service Disruption Observed for CreateShipment & RateShipment
Resolved MajorIncident Report
Summary AI Generated
A USPS-side failure disrupted Pitney Bowes' CreateShipment and RateShipment services for approximately 4.6 hours, with no issues on the Pitney Bowes infrastructure itself. Pitney Bowes coordinated with USPS to address the carrier-side errors. The incident was resolved later that same day.
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment.
Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/20/2026 09:37PM
This incident has been resolved.
INVESTIGATING
8 days ago - at 09/20/2026 05:01PM
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment.
Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
Thanks
Client Support Tech Services
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