March 2026: UPS Service Disruption Observed for CreateShipment.
UPS experienced service disruptions that caused failures in Pitney Bowes' CreateShipment functionality for UPS carrier services. The issue originated from UPS carrier-side errors rather than Pitney Bowes systems, affecting users' ability to create shipments through the UPS integration. The disruption lasted 51 minutes and was resolved after Pitney Bowes teams worked with UPS to restore full service functionality.