Outage in Pitney Bowes
Canada Post Service Disruption Observed for RateShipment.
Resolved MajorIncident Report
Summary AI Generated
Canada Post experienced service disruptions that caused failures in Pitney Bowes' RateShipment functionality for 58 minutes. The issue originated from Canada Post's systems rather than Pitney Bowes infrastructure, affecting shipping rate calculations and related services. Canada Post resolved the underlying problem, restoring full functionality to all affected services.
Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Components affected
Pitney Bowes Canada PostTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/03/2026 09:24PM
Canada Post have resolved the issue and all services are functional now.
INVESTIGATING
about 1 month ago - at 03/03/2026 08:28PM
Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
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