Outage in Pixieset

Degraded performance on Client Gallery

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing degraded performance on Client Gallery. We have identified that the issue is due to a service we rely on. We are working with our partners to restore service as quickly as possible.
Components affected
Pixieset Client Gallery

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/18/2023 09:27PM

Our partners have been able to implement a fix and the incident has been resolved. We apologize for any inconvenience.

IDENTIFIED about 2 years ago - at 09/18/2023 08:23PM

We are continuing to work with our partners on this issue. Thanks for your patience.

IDENTIFIED about 2 years ago - at 09/18/2023 08:03PM

We are continuing to work with our partners on this issue. Thanks for your patience.

IDENTIFIED about 2 years ago - at 09/18/2023 07:40PM

We are continuing to work with our partners on this issue. Thanks for your patience.

IDENTIFIED about 2 years ago - at 09/18/2023 07:19PM

We are continuing to work with our partners on this issue. Thanks for your patience.

IDENTIFIED about 2 years ago - at 09/18/2023 06:55PM

We are currently experiencing degraded performance on Client Gallery. We have identified that the issue is due to a service we rely on. We are working with our partners to restore service as quickly as possible.

Latest Pixieset outages

Technical issues with Client Galleries and Dashboard - 3 months ago
Technical Issues with Client Gallery Sharing - 4 months ago
Slow photo processing - 4 months ago
Temporary delay in photo uploading - almost 2 years ago
Technical issues with custom domains. - about 2 years ago

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