Outage in Pixlee

UGC features not loading

Resolved Major
March 17, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're aware that some UGC features as widgets, API requests and some content are not loading, currently investigating the situation.
Components affected
Pixlee API 2.0 Pixlee Displays Pixlee Dashboard Pixlee Email Widgets
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/17/2025 06:17PM

This incident has been resolved.

MONITORING 10 months ago - at 03/17/2025 05:41PM

A fix has been implemented and we're currently monitoring the performance.

IDENTIFIED 10 months ago - at 03/17/2025 05:34PM

The issue was identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/17/2025 03:41PM

We're aware that some UGC features as widgets, API requests and some content are not loading, currently investigating the situation.

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