Outage in Plaid

Elevated API errors on /identity_verification/create

Resolved Minor
March 31, 2025 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/01/2025 01:35AM

A full fix has been released and the issue has been resolved

IDENTIFIED 11 days ago - at 03/31/2025 11:58PM

We've released a fix for /identity_verification/create and requests are being processed normally again.

IDENTIFIED 11 days ago - at 03/31/2025 11:51PM

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

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