Outage in Plaid
IDV App Degraded Performance for some customers
Resolved Minor
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Outage Details
The Identity Verification app is experiencing issues progressing through steps for some customers. This impacts session advancement at the start of a session
Components affected
Plaid API - ProductionLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/30/2025 11:36PM
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
INVESTIGATING
2 days ago - at 07/30/2025 11:17PM
The Identity Verification app is experiencing issues progressing through steps for some customers. This impacts session advancement at the start of a session
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